Privacy Policy
Last updated: [Insert Date]
Plekin Sports (PKS) (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website or contact us regarding our products and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Contact and Inquiry Information: name, company name, email address, phone number/WhatsApp number, country, and any message content when you submit an inquiry, request a catalog, or request a quote through our website.
- Automatically Collected Information: IP address, browser type, device type, pages visited, referring website, and time spent on our site, collected automatically through cookies and similar tracking technologies.
- Communication Records: records of email or WhatsApp correspondence you have with our sales and support team.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, quote requests, and catalog requests
- Provide information about our products, OEM/ODM services, and customization options
- Improve our website content and user experience
- Analyze website traffic and marketing performance
- Send updates about our products or services, where you have agreed to receive them
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies, including Google Analytics and Google Ads, to understand how visitors use our site and to measure the effectiveness of our marketing. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our website, host our data, or manage our marketing (e.g., hosting providers, email service providers, analytics providers)
- Freight forwarders or logistics partners, where necessary to fulfill an order or shipment
- Authorities, where required by law
5. International Data Transfers
As Plekin Sports (PKS) is based in Guangzhou, China, and serves customers internationally, information you provide may be processed or stored in China or other countries where our service providers operate. We take reasonable steps to protect your information wherever it is processed.
6. Data Retention
We retain personal information for as long as necessary to respond to your inquiry, maintain our business relationship, or comply with legal obligations, after which it is deleted or anonymized.
7. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent to marketing communications at any time
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
10. Children’s Privacy
Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Plekin Sports (PKS)
Guangzhou, China
Email: info@plekinsports.com